Operations software for chauffeured transportation

Chauffeured Operations, Refined.

Rutelle brings reservations, dispatch, chauffeurs, billing and affiliate work into one connected platform. Every trip lives on a single record, from the first call to the final invoice.

Request a demo See how a trip runs

In private development. Operator demos by request.

TRIP 10482 Airport arrival · Meet and greet
THU 06:40 · Flight tracked
TPA, private terminal
ETA 07:25 · 24.6 mi
Downtown St. Petersburg
Vehicle
Executive SUV
Party
3 pax · 4 bags
Billing
Corporate
Status
BookedAssignedOn locationOnboardDone
Illustration

How a trip runs

One record, from first call to final invoice

Rates, changes and payments stay attached to the trip they belong to, so the office never has to piece a job back together.

  1. 01

    Quote

    Price by distance, by the hour or at a flat rate, with stored rates and fees.

  2. 02

    Book

    Confirm passengers, flight details, vehicle and who is paying.

  3. 03

    Dispatch

    Assign a chauffeur and vehicle, or send the trip to a trusted affiliate.

  4. 04

    On location

    Chauffeur status steps reach dispatch the moment they happen.

  5. 05

    Complete

    Wait time, tolls, parking and extras are added to the trip as they happen.

  6. 06

    Invoice

    Issued invoices are locked. Any later change goes through a credit memo.

  7. 07

    Reconcile

    Payments match their invoices, and your books stay in step.

The product

A calm screen for a busy office

The office app and the chauffeur app, shown with sample data. Every name, trip and amount below is made up.

rutelle.app · Dispatch
DispatchThursday, November 12
Search trips, clients, people2New Reservation
Trips today18
Unassigned2
On the road5
Farmed out3
UA 1736 is 25 minutes late. Suggested new pickup for trip 10591 is 2:40 PM.Accept 2:40 PMDismiss
TodayTomorrowWeekSearch tripsListTimeline
PickupTripPassengerRouteVehicleChauffeurStatus
6:40 AM10571Dana WhitfieldTPA Airside F→Downtown TampaLuxury SUVR. OkaforCompleted
8:15 AM10574Priya NatarajanHarbour Island→TPA Airside CExecutive SedanL. MoreauCompleted
10:30 AM10580Theo LindqvistWestshore office park→St. Pete PierExecutive SedanJ. CastellPassenger on board
11:05 AM10582Grace AdeyemiTPA Airside E→Clearwater BeachLuxury SUVM. DuarteOn location
11:45 AM10586Samuel WhitakerBayshore Blvd→Private terminal, PIESprinter, 12 paxA. BrennanEn route
1:20 PM10588Ines MarchettiTPA Airside A→SarasotaLuxury SUVAssignUnassigned
2:15 PM10591Northline group (8)TPA Airside F→InnisbrookSprinter, 12 paxK. SilvaAssigned
3:00 PM10593Omar HaddadMCO Terminal B→Lake NonaExecutive SedanPartner: OrlandoFarmed out
4:30 PM10597Claire DuboisDowntown Tampa→TPA Airside CExecutive SedanAssignUnassigned
6:00 PM10602Wesley GrantHyde Park→Amalie ArenaStretch limousineR. OkaforConfirmed

Dispatch. The whole day on one board, with flight changes and open trips up front.

2:025G
Today · 3 trips
Next pickupEn route
2:15 PM
TPA Airside FBaggage claim, sign: WHITFIELD
UA 1736 · landing 2:05 PM
Downtown St. Petersburg24.6 mi · about 35 min
PassengerDana WhitfieldParty2 · 3 bags
  • En route
  • Passenger on board
  • Completed
I'm on location
Later today
5:40 PMHyde Park to TPA Airside C
8:15 PMAmalie Arena, hourly

Chauffeur app. The next trip and the next step.

rutelle.app · New reservation
BookNew reservation
Search trips, clients, people2New Reservation
Client and passenger
Account
Northline Advisory
Booked by
Avery Collins
Passenger
Dana Whitfield Prefers quiet ride
Party
2 passengers · 3 bags
Trip
Service
Airport arrival, meet and greet
Pickup
Thu, Nov 19 · 2:15 PM
From
TPA Airside F, baggage claim
Flight
UA 1736 Tracked
To
Downtown St. Petersburg
Distance
24.6 mi · about 35 min
Vehicle
Luxury SUV6 passengers · 6 bagsChange
Rates and fees
Transfer rate
$165.00
Service charge, 18%
$29.70
Meet and greet
$25.00
Tolls, pass-through
$3.75
Gratuity, 20%, to chauffeur
$33.00
Total
$256.45
Save as quoteConfirm booking

Booking. Rates and fees build the total as you go.

rutelle.app · Billing
BillingInvoices
Search trips, clients, people2New Reservation
Open$18,420.50
Overdue$1,260.00
Paid this month$42,915.75
Owed to partners$2,184.00
Receivables by age
0 to 30 days · $12,52631 to 60 · $3,86861 to 90 · $1,289Over 90 · $737
AllOpenOverduePaidSearch invoices or accountsExportNew invoice
InvoiceAccountTripsIssuedDueAmountStatusBooks
20931Northline Advisory14Nov 2Nov 17$4,812.40OpenSynced
20928Calder & Rhys LLP6Oct 30Nov 14$1,975.00Part paidSynced
20917Bright Harbor Events22Oct 24Nov 8$9,340.25PaidSynced
20902Westmark Capital3Oct 15Oct 30$1,260.00OverdueSynced
20899Orlando partner, farm-in5Oct 14Oct 29$1,118.60PaidSynced
20936Ellison Medical Group9Nov 5Nov 20$3,406.75OpenSynced
20940Northline Advisory1Not issued$256.45DraftNot yet

Billing. What's open, what's late and what's paid, by account.

Screens from the product design. Details may change before launch.

Platform

Everything the office runs on, in one place

Reservations and quotes

Corporate accounts, retail clients, saved passengers and their preferences. A quote becomes a trip in one step.

Dispatch

A clear board for the day, flight-aware pickups, and checks for chauffeur hours, time off and do-not-assign notes.

Chauffeurs

A chauffeur app for trip details and status steps, with licenses and documents tracked against their expiry dates.

Billing and invoicing

Service charges, gratuity, tolls and extras itemized on every invoice, with credit memos and aging. Built to sync with QuickBooks Online.

Farm-in and farm-out

Send and receive trips with affiliates, set partner payouts, and keep each job on the same record in both directions.

Reports

Daily operations, revenue, receivables and chauffeur pay, ready to export to CSV or Excel, or to send on a schedule.

Teams

Each role sees what it needs

Permissions follow the way a chauffeured office already works. Owners decide who can see margins, grant money rights and add users.

Every change records who made it, when, and what it was before. Rate 185.00 → 210.00

Owners

Full view

The whole business, including margins, chauffeur pay and every permission.

Dispatch

Trips and rates

The day's board, trip changes and client rates until a trip is invoiced, every edit logged.

Accounting

Money

Invoices, payments, margins and payroll exports, with refunds and credits kept to approved hands.

Chauffeurs

Their trips

Their assignments, pickup details and status steps, on the phone they already carry.

Security

Protection built into the foundation

Client lists, travel plans and payments deserve the same discretion a chauffeur gives a passenger.

Isolation

Each operator's data stays its own

Every company's records are separated at the database level, so one operator can never see another's trips, clients or rates.

Encryption

Sensitive fields encrypted

Personal details are encrypted, with keys managed outside the application.

History

A record that can't be rewritten

Trip statuses and money movements are kept in an append-only history.

Payments

Cards stay with the processor

Card details are entered on the payment processor's hosted page.

Backups

A second copy, off site

Encrypted backups kept separately, with alerts if a backup is ever missed.

Affiliates

Built for the way chauffeured work travels

Clients fly into cities you don't serve, and partners send work your way. Rutelle takes farm-in trips and sends farm-out trips on the same record, with payouts and pass-through charges set per partner. Connections to industry affiliate networks are in development.

Partner→Your office→Affiliate

Switching

Bring your history with you

Moving off your current system shouldn't mean starting over.

  • Import accounts, passengers and past trips from standard exports.
  • Review a dry run before anything is loaded.
  • Keep your trip and invoice numbering where it left off.

ROUTE+ELLE= Rutelle

Our story

Built from inside a working chauffeured operation

Rutelle was shaped by people who take the late-night bookings, watch the delayed flights and close the books at month end. Every screen answers a question a real dispatcher or bookkeeper asked.

The name joins route, the road every trip travels, with elle, for the grace a client should feel from booking to drop-off. The gold ribbon in the mark is that route.

Every Journey, Elegantly Run.

Request a demo

See Rutelle run your kind of trips

Tell us a little about your operation and we'll walk you through a day in Rutelle, from the first booking to the last invoice.

Or write to us at hello@rutelle.com